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Warranty Statement Philips markets surge protectors under the Power Sentry®, Newpoint®, and PHILIPS brand names. This warranty statement applies to products sold under all these brand names.

Warranty Statement
Note there are two statements following. The first is for the Surge Protector Product itself, and the second is for equipment connected to the surge protector. Please refer to the package of your surge protector to verify which warranty applies to your specific unit. Note that some basic models do not include a connected equipment warranty.

Not withstanding anything contained in this warranty, Philips liability should be limited to losses, which are otherwise covered by this warranty, that are not covered by purchaser's homeowners insurance or renters insurance. Purchaser agrees to first seek coverage by any such policy, and shall not seek duplicate coverage from Philips. Purchaser seeking coverage under this warranty agrees to provide Philips with insurance information.

Please read completely, and contact our customer service department at 800-233-8413 or e-mail us at: accessorysupport@philips.com should you have any questions.

Limited Product Guarantee
Philips warrants that this product shall be free of defects in materials and workmanship under normal use for a lifetime. The warranty extends only to the original purchaser and is non-transferable. During the warranty period, Philips will, at no additional charge, repair or replace defective parts or, at the option of Philips, replace the entire unit. This warranty does not extend to any Philips product that has been damaged or rendered defective (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Philips; or (c) by modification of product.

Power Blocker® Protection Feature
Philips products with Power Blocker® protection are designed to sacrifice themselves in order to save equipment connected to it. The product's circuitry is designed to cut off all power to AC outlets in the event of an electrical or power surge that overwhelms the product's protection. If your surge protector is not allowing current to pass and the protection working LED is off, then your surge protector has performed its duty - protecting your equipment - and you must purchase a new unit to replace the expired unit. Contact Philips at 800-233-8413 for the location of the Philips retailer nearest you.

Connected Equipment Warranty
Note that some basic models do not include a connected equipment warranty. Please refer to your product packaging to verify connected equipment warranty.

Philips will repair or replace, at its option, any equipment which is damaged by transient voltage surge or spike (an "Occurrence"), while properly connected (see installation instructions) through a Philips surge protector to a properly wired AC power line with protective ground and telephone/coax lines properly connected. Equipment connected to products with Power Blocker® protection will be additionally covered in the event of equipment damaged by a lightning strike.

No surge protector will protect against a direct lightning strike. Therefore, the obligation of Philips to pay or reimburse you for the cost to repair or replace electronic equipment is limited to connected electronic equipment only. The surge protector itself is expected to be damaged, thus performing its duty, and you must purchase a new unit to replace the damaged unit.

Once Philips determines that you are entitled to compensation, Philips will, at its option, pay you the present fair market value of the damaged equipment; or pay for the cost of the repair, up to the maximum amount set forth for your surge protector model; or send you equivalent replacement equipment. The maximum amount of the warranty for your surge protector is shown on the product package.

The fair market value of the equipment shall be the current value of the equipment specified in the most recent edition of the Orion Blue Book by Orion Research Corporation, Roger Rohrs Publisher or a valuation as determined by Philips at Philips' discretion.

Philips reserves the right to review the damaged Philips surge protector, the damaged equipment, and the site where the damage occurred. Philips shall not repair or replace any equipment that has been discarded before Philips has had the opportunity to examine it. All costs of shipping the surge protector and the damaged equipment to Philips shall be borne solely by the purchaser. (Philips will bear the cost of shipping equipment from Philips to purchaser.) Philips reserves the right to negotiate the cost and facility at which any repairs will take place, and Philips must be notified and approve of any repair facility before any connected equipment is serviced. Any repair or modification of the connected equipment or surge protector by a facility or entity not authorized by Philips voids this warranty. If Philips determines, in its sole discretion, that it is impractical to ship the damaged equipment to Philips, Philips may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser.

Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Philips reserves the right to be subrogated under any existing insurance policies the claimant may have.

In lifetime connected equipment warranties, "lifetime" is defined as the time until an event occurs (transient voltage surge or spike) that causes damage to connected equipment. The surge protector will then have performed its duty, and a new surge protector must be purchased.

Standard surge protectors are designed to eliminate disrupting effects of momentary (less than 1ns) voltage spikes or impulses from lightning or other power transients.

If it can be shown that a voltage spike lasting longer than 1ns has occurred, the Occurrence will be deemed outside the rated capabilities of the surge protector and the warranty is void.

Standard surge protectors are not designed to protect against sustained low voltage situations. Sustained low voltage situations can cause damage to some connected equipment. If you are in an area prone to sustained low voltage situations, you should purchase an Uninterrupted Power Supply (UPS) with surge protection.

Nullification of Warranty
The occurrence of any of the following nullifies and voids this warranty:
  1. Surge protector or connected equipment in use during the Occurrence is not provided to Philips for inspection upon Philips' request.
  2. Philips determines that the surge protector has been improperly installed (see installation instructions) altered in any way, or tampered with.
  3. Philips determines that the damage did not result from the Occurrence or that no Occurrence in fact took place.
  4. The repair or replacement of the damaged equipment is covered under the manufacturer's warranty, or purchaser's homeowner's insurance or renter's insurance.
  5. Philips determines that the connected equipment was not used under normal operating conditions or in accordance with any labels or instructions.
  6. The surge protector was not plugged directly into the power source and/or was "daisychained" together in serial fashion with other power strips, UPS, grounding adaptors, other surge protectors, or extension cords.
  7. Philips determines that the damage to connected equipment was caused by sustained low voltage.
  8. Purchaser collects damages on connected equipment. A new surge protector must be purchased for subsequent protection.
The Philips Connected Equipment Warranty only protects against damage to properly connected equipment where Philips has determined, in its sole discretion, that the Surge Protector did not function properly because it had defects in assembly, materials, or workmanship, causing it to operate outside design specifications, and the surge protector shows clear signs of damage, and the damage resulted from the Occurrence. The Connected Equipment Warranty does not protect against acts of God (other than lightning, in units with the Power Blocker® feature, as stated on the product packaging) such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts, sags, or power outages), non-authorized program or system equipment modification or alteration.

Sole Warranty
This warranty contains the sole warranty of Philips, there are no other warranties, expressed or, except as required by law, implied, including implied warranty or condition of quality, merchantability or fitness for a particular purpose, and such implied warranties, if any, are limited in duration to the term of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

In no event shall Philips be liable for direct, indirect, incidental, special, consequential or multiple damages arising out of the use of the product or damage to the connected equipment, regardless of the legal theory on which such claim is based; even if advised of the possibility of such damage. Damages include, but are not limited to, loss of profits, loss of savings or revenue, loss of use of the product or the connected equipment or any associated equipment, loss of software, cost of capital, cost of any subsequent equipment, facilities or services, downtime, the claims of third parties, including customers, and injury to property. Some states do not allow exclusion or limitations of incidental or consequential damages so any such limitations or exclusions herein may not apply to the purchaser. This warranty is valid in U.S. and Canada only.
 
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